Last Updated: December 15, 2025
At Cubby.care, we strive to be transparent about our billing practices. Please review our policies regarding cancellations and refunds below.
You may cancel your subscription at any time via the Tenant Settings dashboard. Cancellation is simple and no questions will be asked.
Subscription fees are billed in advance on a monthly or yearly basis. If you choose to cancel your subscription during a billing cycle, you will retain full access to the Service until the end of your current billing period.
We do not issue prorated refunds for unused days or partial months.
Upon the conclusion of your current billing period (the date your next payment would have been due), your account will be deactivated, and you will not be charged again. Your data will be preserved in accordance with our retention policy should you choose to reactivate in the future.
If you have questions about your subscription or this policy, please contact our support team at:
Email: billing@cubby.care