At Cubby, we take your privacy and the privacy of the children and families you serve very seriously.
This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when
you use our daycare management platform ("Service").
1. Information We Collect
We collect information that you actively provide to us and information that is automatically
collected when you use the Service.
A. Information You Provide
- Account Information: Name, email address, phone number, and business details
when you register.
- Daycare Data: Rosters, attendance logs, staff profiles, guardian contact info,
and children's information (names, birthdates, medical notes) that you upload.
- Payment Information: Billing address and payment method details (processed
individually by our payment processors).
B. Usage Data
- We collect log data such as IP addresses, browser type, pages visited, and timestamps to help us
improve the Service and ensure security.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain the Service.
- Process transactions and manage your subscription.
- Send you technical notices, updates, security alerts, and support messages.
- Monitor and analyze trends, usage, and activities in connection with the Service.
- Detect, prevent, and address technical issues and fraud.
3. Children's Privacy (COPPA Compliance)
The Service is a tool for childcare providers. As a subscriber, you are responsible for obtaining any
necessary parental consent for the collection and storage of children's data within the Service.
- We do not knowingly collect personal information directly from children under 13.
- All children's data is provided by you, the account holder, for the purpose of daycare
management.
- We treat children's data with significant care and do not share it with third parties for
marketing or advertising purposes.
4. Data Sharing and Disclosure
We do not sell your data. We may share information only in the following circumstances:
- Service Providers: With third-party vendors (e.g., Firebase for
hosting/database, Mailgun for email, Stripe for payments) who perform services on our behalf.
- Legal Requirements: If required to do so by law or in response to valid
requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with any merger, sale of company assets,
financing, or acquisition of all or a portion of our business.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information
and the sensitive data you entrust to us. This includes encryption of data in transit and at rest,
secure access controls (RBAC), and regular security audits.
6. Your Data Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Export your data from the Service.
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@cubby.care